Stop. Verify. Then connect.
Remote support safety
A legitimate support session starts with clear contact, informed permission, and your ability to stop the connection.
- YourTech does not cold-call and demand remote access.
- You should initiate or be expecting the support contact.
- Verify the technician through 314-384-6870 when uncertain.
- Never share a session code with a stranger.
- Do not speak or send passwords, PINs, or payment details through chat.
- Enter private credentials yourself when possible.
- Payment is handled only through the secure link in an approved Zoho invoice.
- You may terminate a session at any time.
- Continuing access requires a separate, device-specific authorization.
If something feels wrong
Disconnect the session, turn off networking if necessary, do not make a payment, and contact YourTech using the phone number on this website. If fraud may have occurred, contact the relevant financial provider through a trusted number.